Donor FAQs

Can I get my tax receipt by email?

If you make an online donation, you will receive a donation receipt by email. Please ensure that you enter your email address correctly. (NOTE: Gmail users, please check your spam box. Donation receipts often end up there). Our system of processing other types of donations is not set up to send tax receipts by email. However, we are currently looking into providing this service in the near future.

Can I only get one donor request letter a year instead of multiple mailings?

We send mailings in the Spring and in the Fall in advance of our two assistance programs. If you would like to receive our donor request letter only once a year, please contact us at 613-226-6434 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. to let us know your preference.

How do I take my name off your mailing list?

If at any time you wish to be removed from our mailing list, please contact us by phone at 613-226-6434, or email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Do you sell or exchange donor names with other organizations?

No, the Caring and Sharing Exchange does not sell or trade names of our donors with other organizations. You can also view the the Caring and Sharing Exchange Privacy Policy.

The Caring and Sharing Exchange is a Registered Charity. Our Charitable Registration Number is 13097 9172 RR0001.

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