Christmas Exchange Program

This year, our Christmas Exchange Program will be entering its 100th season of providing holiday assistance to individuals and families in need in Ottawa. Through this program, we endeavour to provide those in need with either a redeemable gift voucher or festive food hamper so that they can enjoy a Christmas meal with their loved ones. Each year, we receive requests for assistance from close to 20,000 individuals, or 1 in every 50 members of our community! Read more

Do you need assistance?

All clients must be referred to our programs through one of our partner agencies. To find out how to get help in your area, please call the Community Information Centre of Ottawa at 2-1-1 and they will let you know which agency is closest to you. Please note that while we strive to provide assistance to all those who need it, assistance is not guaranteed and is distributed on a first come, first serve basis. 

The Co-ordination Service

Our Co-ordination Service is the backbone of our existence. As the reason for our organization's birth way back in 1915, the Co-ordination Service we provide to the Ottawa community strives to ensure that no one in need of assistance goes without by eliminating duplicate requests for assistance. This service also allows the donor dollars being given to us and our more than 200 community partners to be distributed evenly and fairly. Read more

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