Christmas Exchange Program

Baby in Santa hat

The Christmas Exchange Program began in 1915 and has a long history as the first direct-assistance program provided by the Caring and Sharing Exchange.

The holidays are a festive and exciting time for most, but for some individuals and families, it can be a daunting time. Parents in particular strive to ensure Christmas day is special for their children and without the benefit of a festive meal it can leave them with a sense of distress and isolation.

The Christmas Exchange program provides direct assistance to those in need within the Ottawa community in the form of a food hamper or a redeemable gift voucher, providing recipients with a sense of hope and dignity during an otherwise difficult time of the year.

Words of Gratitude From Those You Have Helped

Overhead view of Christmas dinner

Dear Caring and Sharing Exchange,


This past year has been one of the hardest for our family. With my husband living with a disability and caring for three children, the holidays often feel overwhelming. I wanted to share a warm holiday meal together, but between medical needs and daily expenses, it’s hard to make that happen.

The Christmas Exchange Program gave us that gift, a beautiful holiday meal we could enjoy as a family. Sitting together, sharing food, and feeling the joy of the season reminded us that we’re not alone. It brought comfort and togetherness when we needed it most.

Thank you for making our Christmas truly special and filling our home with warmth and hope.

2025 Christmas Exchange recipient

Family by Christmas tree
The Johnson* family found themselves facing a Christmas they never imagined. After months of financial struggle due to unexpected medical expenses and job instability, they were barely scraping by. With three young children, the thought of not being able to provide them with a festive holiday was heartbreaking.

Feeling overwhelmed and unsure where to turn, the Johnsons were registered for the Christmas Exchange Program for help. Thanks to the generosity of donors like you, they were able to enjoy a holiday meal to enjoy together. That small act of kindness transformed their Christmas, bringing them hope during a season that had felt so uncertain.

For the Johnsons, the support they received not only made their holiday special but reminded them that even in the toughest times, there is a community that cares. Their story is just one of many, and with your help, we can continue to bring hope and joy to families in need this Christmas.

* Name changed for confidentiality

As you can see, just knowing that there are people like you who care makes a big difference in the lives of our recipients. 

The Christmas Exchange - By The Numbers

Total Number of individuals assisted through the program

Total households assisted through the program

Total duplicates eliminated though the Coordination Service

Community savings from elimination of duplicates for Christmas Assistance